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Why Is Everyone Else Experiencing Audio and Video Difficulties?

Problems with your computer can cause audio and video difficulties for others. For example, if your microphone is shorting out (which generates a lot of noise), no one else in the meeting can speak or be heard. A computer with problems can also cause the other participants to experience a pause between the time when participants speak and the time when they are heard.

If all participants except you are experiencing audio and video difficulties, ensure that your computer (including hardware and software) is functioning and configured properly and that your system is not generating noise. If your system is generating noise, either mute your microphone when you are not speaking or adjust the sensitivity of your microphone.

Tip If everyone else in the meeting hears an echo, you might be causing the problem. See Why Is There an Echo in the Meeting? for more information.

See also:

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